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IMPORTANT INFORMATION BEFORE MAKING A BOOKING
2 bed basic twin private (G Rooms) and 4 bed basic or LU (London Underground) rooms are inner cabin rooms without windows but said to be more peaceful.
The only rooms with a double bed are:
– Basic Double Bed Private (Shared Bathroom)
– Double Bed Private (Ensuite)
– Twin Private (Ensuite)
The Twin Private (Ensuite) rooms have a bunk bed with a double bed on the bottom and a single bed on the top. It is also equipped with air-conditioning, an electronic window and private bathroom.
The Standard Twin Private (Ensuite) rooms are located on the Ground Floor and have a bunk bed with two single beds. These rooms are equipped with private bathroom, air-conditioning but have no windows.
Basic Twin Private rooms are inner cabin rooms in the basement. These rooms are equipped with air-conditioning but have no windows.
The 3 Bed Private (Ensuite) it’s suitable for 3 people. It has a private bathroom, it’s equipped with air-conditioning and has windows.
For guests visiting with minors under the age of 18 years you must book a private room with ensuite bathroom. We do not accept bookings where there is no person over the age of 18 present throughout the stay.
A valid passport or picture ID is required for check in for all guests.
For the welfare of our guests we have tightened security measures and therefore all luggage storage is subject to inspection and availability. Also all luggage needs to be collected before 11pm on the same day.
Keystone House operates the following cancellation policy:
Bookings cancelled 14+ days before the arrival date will lose their initial booking deposit.
Bookings cancelled 2-14 days prior to the arrival date will be charge 70% of the overall cost of the booking.
Bookings cancelled with less that 48 hours notice or No-shows will be charged the full cost of the booking.
No Pets Allowed
Keystone House cannot accept pets. Failure to comply with these terms lead to termination of the booking and room charges for the first night of accommodation will apply.